Being a supervisor does not mean that you can point your hand in one direction and expect everyone to go in the same direction you point.

Get to know the people you will be managing and their personalities to facilitate your leadership and adapt it to each worker’s need to absorb the directives you give.

Make sure you give clear orders, explain what you expect and why you expect it. Explain why it is important and beneficial to carry out the orders given, such as giving guests/customers/visitors a positive experience for example. Give staff the information and tools they need to do their job.

There are many different personalities with different needs, just because they take in information and directives in a different way does not mean they are bad at their job, rather the opposite if you as a supervisor give them good conditions.

It’s all up to you as a supervisor and your patience. This does not mean that it will take longer than usual, but your leadership will be put to the test.

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