Hello and Welcome

Many people think that being a waiter is easy and that anyone can do it, which is partly true.But being a waiter is more than just taking orders and serving food.You need to have a passion and understanding for the…

Guests are not the most important

According to most restaurateurs, guests are the most important part of a restaurant, and this is partly true. But what really matters is the staff and the atmosphere between them. It’s important to have a team that works well and…

Proper service

Proper service is around 14-15th century. an expression believed to have originated in Northern Ireland and Scotland and quickly spread to large countries and their colonies.The term was mainly coined for personal servants, usually consisting of black slaves. These servants…

Communicating with guests

In the past, it was only when the guest ordered food that the waiter would talk to them in general. However, trends are constantly changing and guests’ wishes and demands are increasingly varied.It is now essential to listen attentively to…

Supervisor

In order for the waiters to be able to focus and provide customer service, there must of course be a supervisor during the shift. In a normal restaurant, there is a staff line-up in addition to the kitchen staff. Restaurant…

Leadership training is not all

No matter how good your management training is, it’s useless if you don’t have knowledge and experience of the tasks involved in serving in an à la carte restaurant.Such training is merely an addition to your existing position. There are…