When a business, such as a restaurant or shop, has high staff turnover, managers should consider why. If the company changes staff frequently every month or every few months, this is a warning sign and should be investigated. It does…
Being a supervisor does not mean that you can point your hand in one direction and expect everyone to go in the same direction you point. Get to know the people you will be managing and their personalities to facilitate…
Showing that your company welcomes all people regardless of nationality, religion, sexual orientation, political views and so on. It increases sales and visitor numbers. This can be done in different ways, such as using a Pride flag in the form…
The waiter’s personal hygiene, such as clean and short nails and the fact that the hair is up, is interpreted by the guest as a good sign. Loose nails on a waiter/waitress are a major source of bacteria and should…
When the flying machine was invented by the Wright brothers, airlines started to fly passengers and restaurants started to take influence from the cabin crew. Providing service several thousand feet in the air in a confined space required strict procedures…
When a Chef is hired or a Head Chef to an already established restaurant with a concept, it is important to let the person put their own touch on the menu that is already set and the menu should represent…
A basic rule as a waiter is to make sure guests have their drinks before their food is served. When guests arrive and sit down, at a fancy á la carte restaurant, offer water immediately when they sit at the…
A basic rule as a waiter is to make sure that guests have their drink before their food is served. When guests arrive and are seated, at a fine dining á la carte restaurant, offer water immediately when they are…
