In order to provide good service and control your guests without them realizing that you have the upper hand, you need to be able to think how they think and act. The purpose of having the upper hand is to…
Many people think that being a waiter is easy and that anyone can do it, which is partly true.But being a waiter is more than just taking orders and serving food.You need to have a passion and understanding for the…
Many people forget that waiters are actually food and drink sellers. To be successful as a salesperson, it is important to have knowledge of the products in order to convince guests to buy them.A serious restaurateur makes sure that the…
Clear procedures are essential for waiters to know what to do and how to act. Make sure that each waiter has their own station where they are responsible for opening the tables, taking the first order and then walking out…
According to most restaurateurs, guests are the most important part of a restaurant, and this is partly true. But what really matters is the staff and the atmosphere between them. It’s important to have a team that works well and…
Proper service is around 14-15th century. an expression believed to have originated in Northern Ireland and Scotland and quickly spread to large countries and their colonies.The term was mainly coined for personal servants, usually consisting of black slaves. These servants…
In the past, it was only when the guest ordered food that the waiter would talk to them in general. However, trends are constantly changing and guests’ wishes and demands are increasingly varied.It is now essential to listen attentively to…
In order for the waiters to be able to focus and provide customer service, there must of course be a supervisor during the shift. In a normal restaurant, there is a staff line-up in addition to the kitchen staff. Restaurant…
